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Your responsibilities
- Track and manage outstanding visa cases and payments
- Streamline the internal and external visa follow-up process
- Manage, process and communicate charged, received and outstanding tuition fees and other payments associated with the student journey to students (tuition fees, program change fees, readmission fees, ECTS retake fees and other additional fees)
- Administrate Leave of Absence students
- Administrate ÖH fees, including reminders to students
- Support orientation (student arrival) and graduation (final outstanding payment check)
- Contact point for all tuition and other fees related questions
- Collect insights and information on the customer and use this information to enhance the customer experience
- Produce reports on payment statuses and requesting student accounts details
Your profile
- University degree preferred (HAK graduates are welcome to apply)
- Relevant work experience (2+ years),prior work experience in higher education desirable
- Excellent verbal and written communication skills in English; German is an asset
- Strong communication and interpersonal skills, able to work with international teams and stakeholders
- Demonstrated ability to work under pressure, prioritize and meet deadlines
- Proactive, agile, service-oriented and engaged attitude; strong attention to detail
- Secure user of MS 365 products
- Valid work permit in Austria
Why join us?
- A challenging and varied job at a private university which is looking to further expand its programs, research activities, and student numbers.
- Independent working style with high personal responsibility
- An international and dynamic work environment
- A gross monthly salary of EUR 2,056 (for 35 hours) paid out 14 times per year with additional remuneration based on qualifications and experience.
Further information
Please submit you application including a cover letter and curriculum vitae, including your availability, i.e., earliest start date, and salary expectations (in English). For any questions, please contact positions@modul.ac.at.
About us
Modul University Vienna is an international private university and offers cutting-edge education at BBA, BSc, MSc, MBA and PhD levels. Students and staff come from over 70 countries around the world, providing for a multicultural and diverse work environment.
As an employer, Modul University Vienna offers:
- Opportunities to work from home
- Flexible working hours
- International and dynamic team
- Personal and professional development
- Independent working environment
- Public transport ticket
Modul University Vienna is an equal opportunity employer with a strong commitment to equality and diversity that does not discriminate on the basis of, among other factors, age, color, disability, ethnicity, gender or gender expression, national origin, race, sexual orientation, or social class. We especially encourage women and people who belong minority groups to apply and welcome all applications that can contribute to a diverse working culture.
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